Terms And Conditions
- General Terms And Conditions
- Membership Terms And Conditions
- New Sprinkler Installation Terms And Conditions
1. Introduction
Welcome to Aqua Pro Sprinklers. These general terms and conditions govern your use of our irrigation, fertilizer, and lawn care services. By accessing or using our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Scope of Services
Aqua Pro Sprinklers provides irrigation services including installation, maintenance, repair, and estimates for residential and commercial clients. Aqua Pro Sprinklers also offers fertilizer and lawn care services.
3. Estimates and Pricing
All estimates provided by Aqua Pro Sprinklers are valid for 30 days from the date of issuance.
Estimates for service work that are provided by Aqua Pro Sprinklers are subject to a service charge, except in the case of estimates for new irrigation systems, which are provided free of charge.
Prices quoted are exclusive of taxes unless otherwise stated.
Aqua Pro Sprinklers reserves the right to adjust prices in the event of unforeseen circumstances or changes in project requirements.
4. Payment Terms
Prepayment is required for membership/packages/programs unless otherwise agreed upon and noted within our system.
Late payments may be subject to interest charges at a rate of 3.33% or $15 per month, whichever is greater.
Invoices not paid within 30 days may result in suspension or expulsion of services.
5. Appointment Cancellation Policy
Clients must provide at least 24-hour notice for cancellation or rescheduling of services.
Cancellations made with less than 24-hour notice may be subject to a cancellation or rescheduling fee.
6. Warranty
Aqua Pro Sprinklers provides a comprehensive warranty on all service appointments. We offer a 2-year manufacturer warranty on all materials used during the service appointments. Additionally, we stand behind the quality of our workmanship and offer a one-month warranty on the installation of parts. Customers are kindly requested to report any workmanship-related concerns within one month from the date of service. For further details regarding our warranty coverage, please do not hesitate to contact us.
New sprinkler system installations come with a 4-year warranty; please refer to our Install Terms & Conditions for further details.
Warranty does not cover damage caused by negligence, misuse, or acts of nature.
7. Liability
Aqua Pro Sprinklers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
Aqua Pro Sprinklers will not be held responsible for any damage due to any utilities that have not been marked out by the property owner or Gopher State One Call. Any damages caused by unmarked, incorrectly marked, or non-code-compliant items, will be the property owner’s responsibility to pay for repairs of that utility and any damage caused to Aqua Pro Sprinklers employees or equipment.
Our liability for any direct damages shall be limited to the total amount paid by the client for the specific service in question.
8. Indemnification:
Clients agree to indemnify and hold harmless Aqua Pro Sprinklers from any claims, damages, or liabilities arising from the client’s use of our services.
9. Termination
Aqua Pro Sprinklers may terminate services in the event of a breach of these terms and conditions by the client.
10. Modification
Aqua Pro Sprinklers reserves the right to modify these terms and conditions at any time. Updated terms will be posted on our website and effective immediately upon posting.
11. Closing
By engaging with Aqua Pro Sprinklers, clients agree to abide by these terms and conditions. If you have any questions or concerns, please contact us at 952-955-3718 or info@aquaprosprinklers.com
Updated 3/9/2024
1. Membership Enrollment:
Aqua Pro Sprinklers offers membership programs for clients who wish to receive regular irrigation, fertilizer, and/or lawn care services.
Clients may enroll in a membership program by providing a valid credit card for auto-renewal and auto-billing purposes.
2. Auto-Renewal and Auto-Billing:
Memberships will automatically renew on March 1st or August 1st, dependent on the type of membership, unless canceled by the member at least 30 days prior to the renewal date.
Membership fees will be automatically billed to the credit card on file.
3. Cancellation Policy:
Once a client has signed up for a membership, it is considered a contractual agreement and is non-refundable. If the client decides to cancel the membership during its duration, they will still be entitled to receive the services they have paid for and agreed upon until the membership expires.
Members may cancel their membership by providing written or verbal notice at least 30 days before the renewal date.
Failure to cancel membership within the specified time frame will result in automatic renewal and billing for the following term.
4. Membership Benefits:
Members enjoy exclusive access to discounted rates on services, materials, and labor, along with automated enrollment, priority scheduling, and exclusive services.
Benefits vary depending on the type of enrolled membership.
5. Modification or Termination:
Aqua Pro Sprinklers reserves the right to modify or terminate membership programs at any time with notice to members.
6. Appointment Confirmation:
Members are responsible for confirming their scheduled appointments.
Failure to confirm appointments may result in removal from the schedule.
Aqua Pro Sprinklers will make reasonable efforts to contact members regarding appointment scheduling.
There will be no refunds or credits for appointments that are not confirmed or unused.
Members understand that failure to confirm appointments does not warrant refunds or credits.
7. Payment Authorization:
By enrolling in a membership program, members authorize Aqua Pro Sprinklers to charge their credit card on file for the agreed-upon membership price and any additional services requested.
8. Billing Disputes:
Members must notify Aqua Pro Sprinklers of any billing discrepancies within 30 days of the billing date.
Failure to report billing discrepancies within the specified time frame will be considered acceptance of the charges.
9. Membership Price Changes
Aqua Pro Sprinklers reserves the right to modify membership prices at any time due to factors such as inflation. Price adjustments may occur within the range of 3-5%, typically on January 1st of each calendar year. Changes in membership prices do not require explicit communication to members. By using our services, you implicitly agree to any updated membership fees.
10. Selecting Correct Membership Add-ons/Services
By signing up for services with Aqua Pro Sprinklers, you agree to provide accurate and complete information during the registration process. It is essential that the information you provide is truthful and up-to-date to ensure the proper functioning of our services. (For example, if your irrigation system runs off a lake pump, please ensure you have selected the Lake Pump Membership add-on as well as a Base Membership i.e. “Winterization Only”, “Basic” or “Deluxe”. Also, please ensure you are selecting the membership with the correct amount of zones.)
In the event that you register for membership add-ons with inaccurate information, we reserve the right to edit your package to ensure the accurate selection of information. Consequently, corresponding charges may be applied to your payment card for any additional add-ons that were not initially selected. This measure is undertaken to uphold the accuracy and integrity of our membership programs.
Please review your registration details carefully before submitting your sign-up request. If you need to make any changes to your information after signing up, please contact our office for assistance.
By enrolling in a membership program, members agree to abide by these terms and conditions. If you have any questions or concerns regarding membership, please contact us at 952-955-3718.
Updated: 1/22/2025
1. Warranty Terms:
Aqua Pro Sprinklers offers a limited warranty that includes; Lifetime warranty on polyethylene pipe, 4-year warranty on parts + labor on full system, 2-year warranty on all other products installed, including lake pumps. This warranty is limited and does not include acts of nature such as freeze damage, lightning strikes, root growth, settling, wind, etc. This warranty also excludes damages or defects caused by unreasonable use, misuse or damage by customer or third-parties, water pressure fluctuation or concerns, or failure to properly maintain (and keep in good repair) the system. The sprinkler system is designed to provide water to turf areas only, unless specifically detailed on this agreement. Customer acknowledges that water can cause damage to structures, settling, subsidence and the like (and that grade, slope or the condition of the ground can allow water to penetrate a structure); and customer agrees that Aqua Pro Sprinklers does not warrant and is not financially responsible for any damage caused by the sprinkler system or water the sprinkler system adds to Customer’s property. Under no circumstances will Aqua Pro Sprinkler be liable for property damage, economic loss or consequential damages sustained in connection with the sprinkler system. Customer agrees to hold Aqua Pro Sprinklers harmless in the event of any such damage. Customer further acknowledges that protrusions from structures designed for exterior weather may encounter spray as a result of planned turf coverage. These items and their associated components are not subject to any applicable sprinkler system warranty, or liability. If installed & maintained according to proper building codes, such items are designed to withstand external conditions. Aqua Pro Sprinklers will determine all warrantable applications. There are no warranties which extend beyond the description herein. All warranties begin on the first day of installation, expiring within the terms listed. Warranties are extended to the original signer of this estimate, and are non-transferable.
2. Contract Terms:
Terms of this offer may be withdrawn, if not accepted within 30 days. In the event you withdraw from the contract, you will be charged a minimum of $250.00 plus all other applicable fees (permits and plumbing). A service charge of $50.00 will be added for returned checks. Signature acknowledges contract to install product as described herein and responsibility to pay for installation within 30 days of completion. Failure to satisfy invoice will result in additional fees for collection efforts, return check charges or property liens as necessary to obtain reimbursement for services. You will be sent a detailed invoice after completion of the sprinkler system. We accept all form of credit cards, ACH and Check payments. A 3% processing fee will be added if balance is paid by credit card.
3. Water Pressure Tolerance Range:
It should be understood that available water pressure can have significant impact to sprinkler system performance and longevity. Aqua Pro Sprinklers cannot guarantee effective system operation if static pressure is below 60 PSI. Likewise, too much pressure exert excessive force on pipes and couplings that may result in the failure of these joints. Aqua Pro Sprinklers views static pressures over 100 PSI as a legitimate concern as noted herein. If PSI drops more than 20lbs, than what is shown on your contract, Aqua Pro Sprinklers. cannot guarantee coverage and proper operation. In authorizing this agreement, customer acknowledges pressure requirements.
4. Plumbing Terms:
We have included plumbing in the price of your installation. If you are interested in using your own plumber, please contact Aqua Pro Sprinklers at 952-955-3718 for an updated price and estimate contract. Please note: in some circumstance the price may not change should you choose to use your own plumber. Aqua Pro Sprinklers subcontracts with a local plumber, who will reach out to schedule an appointment to have your plumbing installed.
5. Locates and Yard Conditions:
Aqua Pro Sprinkler will contact all major utilities. Aqua Pro Sprinklers is not responsible for unmarked dog fences, unmarked gas grill lines, outdoor lighting lines, pool lines and other lines that may be underground, including drain tile. It is highly recommended that the homeowner marks all private utilities prior to installation. Aqua Pro Sprinklers will also not be responsible for any utilities that are less than 8 inches underground, or which are unmarked. Animals cannot be left outdoors during the time of locate and installation. Dog waste must be removed prior to the system being installed. If the yard is not picked up, there will be an additional $75.00 charge. Locates are called in a minimum of 48 hours prior to your installation date.
6. Property Lines and Fences:
It will be the responsibility of the homeowner to clearly mark the property lines with wooden stakes to mark all boundaries. Aqua Pro Sprinklers is not responsible nor liable for installing per property lines designated by homeowner, nor for any boundary disputes, and shall merely follow the property lines as designated by homeowner. If fence posts are not up before installation, homeowner is responsible for any sprinkler lines/pipes which are struck or damaged when installing fence posts, etc. after installation begins.
Estimate valid for 30 days from date of Estimate. By signing the estimate, you also acknowledge that you have read this document in full, and agree to terms listed above.
Updated 2/2/2023
